Terms & Conditions

Introduction

Welcome to ox999, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions govern your use of the ox999 website, mobile platform, and all associated services. By creating an account or placing a wager on ox999, you confirm that you have read, understood, and accepted these terms in their entirety.

ox999 reserves the right to modify, update, or revise these Terms & Conditions at any time without prior notice. Continued use of the platform following any such changes constitutes your acceptance of the revised terms. It is your responsibility to review these terms periodically to stay informed of any updates.

These terms apply to all users of ox999, including visitors, registered members, and VIP players. If you do not agree with any part of these Terms & Conditions, you must immediately discontinue use of the ox999 platform.

Eligibility & Account Registration

To register and use ox999, you must satisfy the following eligibility criteria. ox999 operates a strict 21+ age policy in line with responsible gaming standards applicable to the Bangladesh market.

Registration Requirements

• You must be 21 years of age or older to create an account on ox999.
• You must provide accurate, current, and complete personal information during registration, including your real name, date of birth, and a valid email address or mobile number.
• Each individual may hold only one account on ox999. Creating multiple accounts is strictly prohibited and may result in permanent suspension of all associated accounts.
• You are responsible for maintaining the confidentiality of your login credentials. ox999 is not liable for any losses arising from unauthorised access to your account.

Account Verification (KYC)

ox999 may require you to complete identity verification at any time, including before processing withdrawals. Verification may involve submitting the following documents:

• Government-issued photo identification (National ID card, passport, or driving licence).
• Proof of address such as a recent utility bill or bank statement dated within the last three months.
• Proof of the payment method used (e.g., a screenshot of your bKash or Nagad account).
• Failure to complete verification within the stipulated timeframe may result in account restrictions or suspension of withdrawal requests.

Deposits, Withdrawals & Payments

ox999 supports a range of payment methods popular among Bangladeshi players, including bKash, Nagad, Rocket, and Upay. All transactions are processed in Bangladeshi Taka (BDT). The following conditions apply to all financial transactions on the platform.

Deposit Rules

• Minimum deposit amounts may vary by payment method. Current limits are displayed at the time of transaction.
• Deposits are processed in real time. In the event of a technical delay, ox999 support is available 24/7 to assist.
• ox999 does not accept deposits from third-party accounts. The name on your payment account must match the name on your ox999 account.

Withdrawal Rules

• Withdrawal requests are processed within 24 hours, subject to completion of KYC verification and any applicable wagering requirements.
• Withdrawals will only be processed to a payment account that matches the registered details on your ox999 profile.
• ox999 reserves the right to request additional documentation before approving a withdrawal if there are grounds for a security review.

ox999 does not charge fees for standard deposits or withdrawals. However, your payment provider (e.g., bKash, Nagad) may apply their own transaction charges. Players are advised to check with their respective payment providers for the latest fee schedules.

Bonuses & Promotional Offers

ox999 regularly offers bonuses and promotional campaigns to both new and existing players. All bonuses are subject to the following general terms, and specific promotions may carry additional conditions communicated at the time of the offer.

• All bonuses are credited to your account in Bangladeshi Taka and are subject to a rollover requirement before withdrawal can be made.
• The wagering requirement for welcome bonuses on ox999 is stated clearly on the promotion page at the time of claiming.
• Bonuses may not be transferred, exchanged for cash, or combined with other offers unless explicitly stated.
• ox999 reserves the right to withhold or cancel any bonus in cases where fraudulent activity, abuse of promotional terms, or use of multiple accounts is detected.
• Free spin promotions are credited to specific games only and any winnings derived from free spins are subject to a minimum wagering requirement.

Seasonal and tournament promotions — such as those tied to the BPL, IPL, T20 World Cup, or Eid — may have unique terms that supersede these general bonus terms. Always check the specific promotion page for full details.

Responsible Gaming & Prohibited Conduct

ox999 is committed to promoting responsible gaming and maintaining a safe environment for all players. The following actions are strictly prohibited on the platform and may result in immediate account termination and forfeiture of all balances:

• Using automated bots, scripts, or other software tools to gain an unfair advantage over other players or the platform.
• Engaging in collusion, match-fixing, or any coordinated effort to manipulate game outcomes on ox999.
• Attempting to exploit software bugs, glitches, or errors in games or the platform for financial gain.
• Using proceeds from illegal activity to fund an ox999 account (money laundering).
• Allowing or facilitating the use of your ox999 account by any third party, including family members.

If you believe your gambling habits may be causing harm to you or others, ox999 encourages you to use our self-exclusion tools or contact our support team at [email protected]. You can also visit our Responsible Gaming page for further guidance and resources.

Intellectual Property

All content on the ox999 platform — including but not limited to logos, graphics, text, software, game interfaces, and user interface design — is the exclusive intellectual property of ox999 or its licensed partners. Reproducing, distributing, modifying, or creating derivative works from any ox999 content without explicit written permission is strictly prohibited.

Privacy & Data Protection

ox999 collects and processes your personal data strictly for the purposes of account management, identity verification, transaction processing, and improving your experience on the platform. We do not sell, rent, or share your personal information with unaffiliated third parties. For full details on how we handle your data, please refer to our Privacy Policy.

Limitation of Liability & Amendments

To the fullest extent permitted by applicable law, ox999 shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of — or inability to use — the platform, including losses caused by technical failures, network outages, or service interruptions beyond our reasonable control.

ox999 makes no warranty that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. Players access and use the platform entirely at their own risk.

Amendments to These Terms

ox999 may amend these Terms & Conditions at any time by publishing the updated version on this page. Where changes are material, we may provide additional notice via email or in-platform notification. Your continued use of ox999 after any revision constitutes your binding acceptance of the updated terms.

Governing Law & Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with the laws applicable to the jurisdiction under which ox999 operates. Any dispute arising from your use of the platform that cannot be resolved through our customer support team will be submitted to binding arbitration.

ox999 operates as a safe and reliable platform with SSL encryption and fair-play certification. By using ox999, you confirm that online gamingis lawful and permissible in your jurisdiction and that you are solely responsible for complying with any local regulations that may apply to your use of the platform.